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FAQ and Support
We work hard every day to make life of our clients better and happier
- 1. What services does WOWCLEAN offer?We offer a variety of cleaning services, including:
- Residential cleaning: Regular cleaning, deep cleaning, move-in/move-out cleaning.
- Commercial cleaning: Office and business cleaning.
- Holiday and event cleaning: Pre-event and post-event cleaning.
- Specialty cleaning: Window cleaning.
- 2. How do I book a cleaning service with WOWCLEAN?Booking is easy! Simply visit our website or click on the “Book Now” button, fill in your details, and choose the service that best fits your needs. You can also call our customer support team to book over the phone.
- 3. How much does WOWCLEAN charge for cleaning services?Our pricing varies based on the type of service, the size of the area to be cleaned, and other factors. You can get a customized quote when you book your cleaning, or feel free to reach out to us for more information.
- 4. Can I reschedule or cancel my booking?Yes, you can reschedule or cancel your booking. Please contact us at least 24 hours before your scheduled appointment to avoid any cancellation fees.
- 5. Are the WOWCLEAN team members insured and background checked?Absolutely! All our professional cleaners are fully insured, background checked, and trained to ensure top-quality service and your peace of mind.
- 6. Do I need to provide cleaning supplies or equipment?No! WOWCLEAN provides all the necessary cleaning supplies and equipment. We use high-quality, eco-friendly products to ensure a safe and effective clean.
- 7. How do I pay for the service?
- We accept a variety of payment methods, including credit and debit cards, as well as digital wallets. Payment is processed securely at the time of booking or after the service is completed.
- 8. What if I’m not satisfied with the cleaning service?Your satisfaction is our priority! If you’re not completely happy with the service, please let us know within 24 hours, and we’ll make it right by offering a re-clean or a refund.
- 9. Do you offer gift cards or special promotions?Yes, we offer gift cards and seasonal promotions. Follow us on social media or subscribe to our newsletter for the latest offers!
- WOWCLEAN Support
Need help? We’re here for you!- Phone support: Call us at +18589553555 / +18588331325 during business hours for assistance.
- Email support: Reach out to us at wowclean.sdc@gmail.com and we’ll respond as quickly as possible.
- Live chat: Use our live chat feature on our website for immediate assistance.
- We aim to provide excellent customer service and are always here to help with any questions or concerns. Your experience with WOWCLEAN matters to us!
Why Choose Us
We work hard every day to make life of our clients better and happier
- Exceptional Quality and ReliabilityWe pride ourselves on delivering top-notch cleaning services with a commitment to quality. Our trained professionals use proven techniques and high-quality products to ensure your space is spotless every time. You can rely on us for consistent, dependable service.
- Personalized Cleaning PlansWe understand that every space is unique, which is why we offer customizable cleaning plans tailored to your specific needs and preferences. Whether you need a deep clean or regular maintenance, WOWCLEAN creates a cleaning schedule that works for you.
- Eco-Friendly PracticesWOWCLEAN is committed to environmental responsibility. We use eco-friendly cleaning products and sustainable practices to minimize our environmental impact while maintaining a high standard of cleanliness.
- Positive Customer ReviewsDon’t just take our word for it-our satisfied clients speak for us. WOWCLEAN has built a strong reputation based on positive reviews and word-of-mouth referrals, reflecting our commitment to excellence and customer care.